Mark R. Carpenter

EMAIL: mark.carpenter@live.com

 

 

Introduction/Skills

 

·   Active DoD  TS/SCI (Top Secret/Sensitive Compartmented Information w/ CI Poly)  clearance

·   19 years of IT Experience (Routers & Switches, Servers & Workstations)

·   14+ years NOC Network Engineering & System Administration Experience

·   Assistant IT Help Desk Manager, Network Engineer Lead & Sr. System Administrator

·   Project Management & ComSec Experience

·   Symantec Veritas NetBackup, VMWare – installation, migration and maintenance.

·   Support Platforms: Windows Desktop XP/Vista/7 : Server: Windows 2000/2003/2008 R2 & Linux (Fedora)

·   Network Engineer OSI model, Protocol Analysis, IP, ATM, RIPv2, EIGRP, OSPF,  VLANs, Frame Relay

·   Hardware: Cisco routers; HP and Cisco switches; Dell workstations; BGP, OSPF, KG-175D, KG-175G

·   Solar Winds, Network Monitoring, Intrusion Detection

·   Microsoft Office Suite (Word, Excel, Access & PowerPoint)

·   Retina scans, WSUS & SCCM (2007 & 2012)

·   Basic Powershell and Visual Basic scripting

 

 

 

CURRENT CERTIFICATIONS & IT CLASSES

 

CISSP

CCNP (R&S)

CCNA (R&S)

MCITP: Server Administrator 2008

A+

Security+

ITIL v3  

General Dynamics Taclane Certified

Global Knowledge – CCNA Security IINS 2.0 Course

ETECenter - VMware vSphere 5

 

Additional Awards

 

●Commendation & Commander's Coin For Excellence presented by Admiral Woods - 3/14/2012

●U.S. Flag and Certificate: OMC (Office of Military Commissions); for support of OMC  9/2011

●U.S. Flag and Certificate: JTF (Joint Task Force) for for support of JTF and the mission at Guantanamo Bay 9/2011

●Commendation & Coin from J2 Military Director for assistance in relocation of 90+ workstations - 10/2011

●Commendation & Coin from JDG Deputy Director for assistance in setup of workstation connectivity for The

   Presidential Commission  8/2009 – 9/2009

●Award for Performance (CTSC: Chenega Technologies Services Corporation) 2009

 

 

 

 

 

EXPERIENCE:

 

USAF                                                                                  10/2013 – Current                               Barksdale AFB

JWICS IT Specialist-Network Lead (NETWORK/SYSADMIN)-GG12                Air Force Global Strike Command

 

● Lead Network Administrator(JWICS) responsible for planning and executing the 8AF move from Air Operations

   Center to new HQ building at Barksdale AFB.

● Update Cisco switches and network equipment configurations for security and best practice.

● Create and maintain network diagrams. Redesign network communications room.

● Responsible for tier 1, 2, and 3 system administration and engineering support for all JWICS servers, workstations           

   and networking equipment Air Force Global Strike Command HQ. (switches, taclanes, etc).

● Develop network design and implement per additional requirements as needed for HQs and satellite locations.

   DVTCs, VTCs, VoIP phones, etc.

● Plans and schedules the installation of new or modified hardware, operating systems, and software applications.

● Systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to

   meet customer requirements. Administer baseline, patching, and software integration.

● Creation of test lab environment and training programs.

● Create scripts (basic Power Shell, batch, and psexec) various testing, updates, and backups of servers,

    workstations, and network equipment.

● ComSec Officer AFGSC-A2

● Develop and execute training program for Junior Network Associates.

● Network Administrator responsible for bringing JWICS Network online at Malmstrom AFB.

 

 

CACI                                                                                  5/2013 – 9/2013                               Barksdale AFB

JWICS System Specialist Lead                                                                      Air Force Global Strike Command

 

● Responsible for tier 1, 2, and 3 system administration and engineering support for all JWICS servers, workstations           

   and networking equipment (switches, taclanes, etc).

● Perform monthly scans of servers for vulnerabilities and patch accordingly with SCCM 2012.

● Tier 1, 2, and 3 support for NIPR, SIPR, and JWICS workstations and printers.

● Update, maintain, troubleshoot, and correct JWICS baseline for AFGSC.

● Perform and evaluate risk management duties of JWICS networking equipment and system administration   servers.

● Review system logs and verify daily backups.

● Create and maintain system repository of Windows XP, 7, 2003, and 2008 patches.

● Update Anti-Virus definitions for workstations and servers.

● Create scripts for registry changes, install, and uninstall software via GPO as required.

 

DSCI                                                                                   12/2012 - 4/2013           Guantanamo Bay, Cuba

JWICS Sr. System Administrator                                                                               Joint Task Force

 

● Verify daily backups and maintain Veritas Netbackup server.

● Perform monthly scans of servers for vulnerabilities and patch accordingly per SouthCom & DIA, working with

    IAM to establish the successful installation of patches.

● Perform system administration duties which include: submitting proposed network and system update

   recommendations to management for review/approval; assist systems administration functions including account

  management, user support, system upgrades, system restorations, system backups, status monitoring and reporting.

● Responsible for tier 1, 2, and 3 system administration and engineering support for all JWICS servers, workstations           

   and networking equipment (switches, taclanes, etc).

● Monitor network devices and syslog to perform fault and root cause analysis.

● Write logon scripts in Visual Basic for monitoring Active Directory user expiration and pop-up screen to notify             

   end-user when account is with 14 days of expiring

SAIC                                                                                   8/2012 – 11/2012                        Barksdale AFB

Sr. JWICS Computer System Security Engineer                                                   Air Force Global Strike Command

 

● Review and document JWICS network audit logs; build, configure and install new computer and/or

    communications systems in accordance with Defense Intelligence Agency (DIA).

● Perform security scans of JWICS network; perform corrective actions of discovered security vulnerabilities;

   perform application of approved security patches; and test systems for proper operation after application of

   security patches/vulnerability remediation.

● Perform system administration duties which include: submitting proposed network and system update

   recommendations to management for review/approval; assist systems administration functions including account

   management, user support, system upgrades, system restorations, system backups, status monitoring and reporting.

● Replace the old legacy CISCO switch/s and router, along with the taclane, with the upgraded switches router

    and taclane.

● Configuration in EIGRP, STP, VTP, ACLs, and layer 3 tunnels.

● Monitor network devices and syslogs to perform fault and root cause analysis.

 

 

 

DSCI                                                                                    5/2011 – 5/2012Guantanamo Bay, Cuba

Chenega Technologies Services Corp.                              3/2009 - 5/2011                 Joint Task Force            

System Administrator ~ Sr. Field Technician  ~IT Help Desk Assistant Manager ~ Sr. Tiger Team Field Technician

 

● Created along with two other technicians a plan for IP migration on SIPR (secret), which saved the J6 over 700+

    hours of labor cost.

● Lead Support Technician (JTF) Joint Task Force & (OMC) Office of Military Commissions Guantanamo Bay;

   3,500 workstations &5,000 users with J6.

● Assist IA (Information Assurance) department with IAVAs, security updates, patches & vulnerability assessment for

   NIPR/SIPR workstations.

● On site hardware & software troubleshooting, installation, configuration and repair; documenting problems and

    solutions within the framework of the ticket systems work flow task.  

● Work on system integration of current hardware & software as well as maintain security updates.

● Part of Tiger Team for assistance throughout JTF (Joint Task Force) & OMC (Office of Military Commissions).

● Create and maintain baseline for NIPR & SIPR.

● Troubleshooting of hardware, software, server & network connectivity issues throughout JTF & OMC.

● Windows 2003 & 2008 R2 server administration (Active Directory, Group Policy, Print Server, Exchange Server,         

    DHCP, DNS, batch files, Power Shell, DFS).

● Lead Installation Team with transition of NIPR/SIPR from XP to Windows 7.

 

 

Ambriel Technologies, LLC                                           7/2007 – 2/2009                                                Winchester, VA

Project Manger

 

● Part of Verizon team bidding on IMOD (Infrastructure Modernization) contracts. During my time with Verizon

   we won six of ten bids that were submitted with a total value in excess of $90,000,000.

● In charge of  relaying RFP,'s,  RFQ's and any additional contract details to subcontractors.

● Maintain daily contact with subcontractors; verifying progress to meet project deadline.

● Submit daily report, written and verbal, on each subcontractors' status.

●Oversee weekly teleconference with subcontractors and engineering team for clarification of points in

    RFQ's and RFP's as needed.

● Weekly meeting with engineering team to review changes and progress of project time line.

 

 

 

 

 

CobaltRacks, LLC                                                   7/1999 – 11/2007                                                  Winchester, VA

Network Engineer & System Administrator

 

● System Administrator and Network Engineer of ISP (8,000+ customers), leased server company with clients in 3 countries and 800+  Linux servers.

● Maintain  Routers, Switches & Servers (DNS, Mail, Webmail & Radius) configuration, security and backups.

● Assist clients with customized requirements for their leased servers.

● Part of team that designed & built Data Center for leased server company.

● Write scripts for backing up multiple critical files of systems servers for ISP and hosting company.

● Maintain repository server for security patches and updates.

● Access vulnerabilities of company servers and update accordingly.

● Provided technical support and lead for transition project from internal RAS servers to outsourced modem ports.

● Established and implemented Disaster and Recovery Program for Cobalt Racks.

● Maintain and Troubleshoot Network infrastructure.

● Tier 3 support & specialized administration of customer Windows servers (2000 & 2003).